Sometimes when I am facing a troubling, puzzling, or confusing situation I remember to take a deep breath, pause, and then hope I can travel from my head to my heart before I respond or take action. In my shaman studies about the medicine wheel this action is represented by the East direction, and described as looking at things from a higher view--the bigger picture.
Currently, I am taking an online course taught be Greg Braden. He is teaching us about heart/mind coherence. It is very enlightening and useful information. I'm practicing these techniques in my everyday life. Getting out of the letting my head always lead is helping me try to keep judgment, the inner critic, and blame, shame etc. out of my reactions. It is not easy, and takes lots of practice for sure, but when I do it, I notice how good it feels.